Here it is Feb 10th (54 days later) and I still have no response, update, or refund for the items I paid for that they never sent. I have never had such issues and had to spend so much time and energy to deal with an online order. I have since sent multiple follow up emails to with zero responses and get the same message when calling back daily to the customer service number provided on their website (1-80*-***-****). Basically, for purchasing any game on whichever platform, Play Station, Nintendo, XBox, etc., you are will receive monthly a 5 reward to use to purchase game or accessory or paraphernalia either in the store or online. Use the store locator to find the GameStop nearest to you. However, what sets GameStop apart from other game stores, is their monthly PowerUp Rewards program. You can either email, call 1-80, fill out a contact form or start a live chat on the. Find the games, consoles, and accessories you want and prices youll love at your local GameStop. I called customer service and was disconnected asking me to call back another day due to high call volume (seriously, you dont even have an option to wait for a customer service representative!). There are a number of ways to get in touch with GameStops customer service. I followed up with another email and again, no response. This one time, I did receive an email bot response a few hours later asking to please allow 3-5 business days for an update.Īn update or response never came. I reached out to customer service via email. Basically, the items never actually shipped. PowerUp Rewards program, giving users points for trading in their used systems and. The items referenced on this shipment never arrived, so I tracked the shipment online and the status was still awaiting carrier pick up & tracking number created. I received an email stating part of my order had shipped on 12/18 providing an USPS tracking number (920559****00510000****). Once you are connected with a customer service representative, explain that you would like to cancel your account. If you believe youve been a victim of identity theft, heres what you can do to help protect your Account and credit from further damage: Place a fraud alert on your credit report. To contact GameStop by phone, please call 1-80. Any such actions will be met with a permanent ban, no exceptions, no appeals.I placed an order on December 17th. To cancel your GameStop account, you need to contact the company’s customer service team either by phone or email. No Buy/Sell/Begging:This is not a sub to ask for freebies, trying to sell your merchandise, or offer to buy off of other people. Posts about, or attempting to manipulate, abuse, or circumvent policies/promotions will be removed. You also get 2 points for every 1 you spend at Gamestop. this allows us to get the benefits in the store by listing her cell number at checkout, but both purchasing online and using the points are totally lost on me. The Gamestop Credit Card gives you 5 off every purchase you make at Gamestop. we’ve had a power up rewards card ever since i was tiny (i’m eighteen, one of the older kids, family of gamers) registered under my mom’s cell number. Any questions on policy must be answered with only policy, not what your store would do differently, which can lead to guest issues for other stores. GameStop PowerUp Rewards Credit Card: Gamestop Credit Card is a great way to get discounts on your Gamestop purchases. This is never acceptable for both customers or employees.įollow Policy: No YMMV responses to policy/procedure. service guarantees every game is in stock by giving customers the choice to. Attacking employees and shilling also fall under here. PowerUp Rewards members shop with GameStop approximately 5 times. Safe Space: This is NOT a place to hate on GameStop, trolling comments/posts will be deleted. If you are still unable to locate your PowerUp Rewards card number, please contact customer service for assistance. NO posting of personal(for yourself or co-workers) or store-identifying information(Store #, District #, etc.) This is NOT an official GameStop social media outlet or customer support.Īnonymity: NO posting pictures of customers, employees, or backrooms. Work for GameStop? Make sure to read the "Social Media Posting Guidelines" on GSO before posting! RulesĪ subreddit where employees of GameStop come to shoot the shit and help each other out.
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